The email system is called DPSMail.
The current email system, iMail, is older antiquated software and is running on older hardware. To provide the District with the best quality email service, the district chose to go to a hosted email system with Merit Network Services.
Merit is used as an email service for Wayne State University, Macomb Community College, and Western Michigan University, to name a few. Please go to http://www.merit.edu/services/meritmail/successstories.php for more information regarding who uses the Merit email service.
There will be a phased migration. When you get your email depends on your employee type and where you work. When you are eligible to get your email and set up your account, you will be notified.
Below is high-level timeline (this may be subject to change):
The Early Adopters program is a program where a select set of end users will get their email account early in exchange for feedback on the new email system. This is a volunteer program and all are welcome to sign up. We will contact you if you are elected to participate in the program.
To login to DPSMail, go to the DPSMail portal (the link is forthcoming) use your Employee ID or Contractor ID and Active Directory login. However, your email address will remain <First Name>.<Last Name> @detroitk12.org.
When the login ID is <First Name>.<Last Name> it is very difficult to change the DPSMail name. Employee ID and Contractor ID do not change. Please note this only affects your login ID and not your email address.
Yes, DPSMail will replace the Calendar server as well. The new Calendar system is much more robust in scheduling and resource management.
Everyone will start with 4096MB of space, and can go as high as 16,384MB depending on needs. Please note, the current iMail system user starts with 50 MB of space.
The existing email data will be migrated over by Detroit Public Schools IT and Merit resources. The End user will not have to migrate data over.
The District receives a tremendous amount of SPAM email. As part of the new DPSMail system the district will be going with a new industrial strength spam filter called Iron Port.
The District will not support the Microsoft Outlook application only the connectivity to the Outlook software. What does that mean? Any additional functionality or support is up to the end user. Please see the DPS Mail User Guide for Mobile Devices on the DPSMail portal (the link is forthcoming).
The largest file size 15 MB.
Yes, the District will be deploying Black Berry Enterprise services shortly after the email rollout, with the goal of synchronizing email, contacts, and calendar.
Please see screen shots below.
For questions not covered by this FAQ, please contact:
DPS Service Desk